Domotz PRO

$150 US dollars, but dealers get a 30% discount.

Domotz PRO is a disruptive network monitoring and remote tech support system for Installers. From remote power and access, to network mapping, Domotz PRO’s advanced technological features help Installers build profitable RMR schemes and improve customer engagement and client care. To date Domotz has 1k users and 20k live sites. 

Domotz Pro is a network monitoring and remote tech support system built for AV Integrators. The market for Domotz PRO is AV Integrators installing smart home technology in the increasing number of home networks that require more IT assistance.

Software includes an agent running locally, cloud services and mobile/web apps for remote network management. Domotz PRO can be run locally on: Domotz Box, Raspberry Pi, NAS (QNAP, Synology, ReadyNAS) and other hardware soon.

Domotz PRO Features

• Professional Monitoring: SNMP, Multi-VLAN/Subnet, manufacturer support, diagnostics, latency, network mapping, ZigBee
• Power Management: Remote Power, Power Reboot, PoE, Wake-on-LAN, Network Switches & PDU’s
• Remote Access: Web, Console, Remote Desktop (http/s, RDP, SSH, Telnet connections)
• Alerts: Unlimited alerts, network status, device offline, new device
• Network Diagnostics: Speed tests, internet health, network history log, Ethernet port monitoring
• Team Management: Manage networks in teams. Add/delete team members.
• Customer Monthly reports: Downloadable reports for the last 30 days.
• Customer-Facing App: Unique to Domotz PRO is the Violet Digital Support app for customers with unique security, troubleshooting, remote support and parental control features

Unique to Domotz PRO?

• Network Mapping: Domotz PRO is the only software provider that automatically detects which devices are connected to each individual port of a managed network switch, called network mapping.
• Monitoring Method: Domotz monitors via MAC address rather than IP address, meaning that device settings are never lost.
• Openness of the Platform: Rather than being restricted to our own hardware, integrators can install Domotz onto their own systems, allowing for flexibility in both use and price.
• User-Friendly Mobile and Web Apps: Our apps are designed to be easy to use. This reduces the investment of training a team.
• Violet Digital Support: Domotz PRO also includes Violet Digital Support which is a tangible tool installers can use to help sell more service contracts 

How Domotz PRO benefit the Homeowner?

• Proactive Issue Prevention: Installers receive alerts so they can pro-actively deal with their clients’ issues before a customer notices the problem. This gives the homeowner a smoother experience, allowing them to enjoy their smart home with less technical interruptions.
• Remote Access: Installers can manage a variety of problems via Domotz PRO’s remote access function, saving time and money on call outs. This allows problems to be dealt with significantly quicker, giving the homeowner faster solutions at lower costs.
• Violet Digital Support App: this easy to use app not only gives the homeowner something tangible to support their monthly fees, but also gives them the ability to easily solve simple problems independently, such as:
  • Rebooting devices with one tap.
  • Requesting support from the PRO Dealer.
  • Parental control, with the ability to temporarily block devices from accessing the internet.
  • See how fast their internet connection is performing
• More Network Security: Domotz PRO also provides the homeowner with peace of mind for the security of their network. The Violet app demonstrates this for them through home presence detection and intruder alerts.

How does Domotz PRO benefit the Integrator?

• Ease of Installation: Domotz PRO is very easy to install. It’s a plug & play installation. There is no complex installation process or training is needed.
• Easy Interoperability: Domotz PRO is integrated with the most common power and managed network switches. Domotz PRO also speaks with every IP connected devices.
• Simplified Support: Domotz PRO’s simple interface and alert function allows Integrators to easily provide remote assistance to their customers, much faster and in a more efficient manner.
• Affordable: Domotz PRO is very affordable in comparison to other products on the market – costing only $2.99/mo per network for monitoring an unlimited number of devices. This in turn allows Integrators to provide their service at an affordable cost to their customers. With the remote access function Integrators are not required to do as much onsite troubleshooting, and so also save money on call-outs.
• Time-saving: The ease of troubleshooting with Domotz PRO, along with its functions, allow Intergrators to streamline their support services. Less time spent fixing problems and on call-outs frees up the Integrator’s time, allowing them to take on more clients. Our mobile and web apps also allow Integrators to access their networks from anywhere at any time.
• Customer satisfaction: Integrators have the ability to provide proactive prevention of issues, deal with problems quickly, and provide a more affordable service for their customers. This results in greater customer satisfaction, loyalty and recommendation.
• Constantly evolving: Domotz is always actively working with our partners to add more specific features for hardware vendors. For example, thanks to our partnership with Luxul we can now display more functionalities and information for Luxul devices.