Online Training Courses
By Bedrock Learning, Inc.

MSRP
$89 - $199

Online Training by Bedrock Learning provides 24/7 affordable, objective, and comprehensive instruction on delivering the connected home. Technicians, administrative staff, and sales personnel will benefit from 80+ hours of engaging and interactive course content. Developed by industry experts, concepts are distilled to ‘plain’ English with easy-to-understand graphics and animations.

Bedrock leapfrogged available online training options in 2004, one-way instruction by videos and webinars, and embraced interactive e-learning software and online Learning Management System, LMS. Bedrock continues at the forefront of instructional methods.

Objective subject matter focuses on the smart and connected home. Curriculum teaches the technology behind the products so manufacturers concentrate training on features and installation.

Course features 

• Created/updated by industry experts with extensive field and instructional experience
• Developed using the latest e-learning principles and standard instructional/testing practices
• 1 to 8 hours with section design allowing for stop/start needs of trainees
• Section quizzes and a Final Test with randomized questions and responses
• Comprehensive Glossary, In Depth Supplements, Project Management Tips, and videos

Technicians, integrators, administrative staff and sales personnel gain knowledge to succeed, prepare for certification/licensing, as well as earn CEUs. 80+ instructional hours teach technology, project management, and approaches to sales and customer service. Courses include:

• The Connected Home
• Fundamentals for Electronic Systems Technicians
• IP Networking for Technicians
• Multi-Room Audio Technology and Distribution
• Home Theater Design and Installation
• Residential Lighting Control
• Security and Access Control
• Project Management for Residential Installation
• Selling Skills – Referrals, Alliances, Cold Calling, and Upselling and Customer Service

Easy 24/7 online access and inexpensive course pricing, $89 to $199, eliminates the time, hassle and expense of off-site training.

Assuming minimal knowledge, courses present pragmatic, real-world knowledge with easy-to-understand graphics, animations and videos in ‘plain’ English. Interactive instruction moves the student through the specific technology. Final Test score of 80% earns a “Certificate of Completion”, verifies knowledge and increases credibility.

Partners recommending the online curriculum include ADI, Leviton, Control4, Core Brands, Global Caché, NuVo, Somfy, Tributaries, CEA, ESA, ETA-I, among others. Most courses are approved for CEUs by trade associations including CEDIA, InfoComm, ESA, and ETA.

Benefits to the Homeowner

Online training delivers TRIPLE the benefits!

Homeowners, AND individual Installers/Technicians, AND professional installation companies win with online courses and testing.

Homeowners gain access to the latest technologies from well-informed sales personnel, helping them make the right decision for their connected home investment and hire with confidence. Working with a company of trained individuals during the design, pre-wiring, installation, and training phases is a positive experience resulting in efficient, professional installation. With qualified and knowledgeable personnel delivering their connected home systems, homeowners are treated with respect, receive courteous customer service, and can enjoy their digital life.

Installers/Technicians joining the industry, along with current workers, learn and review key principles to delivering the connected home. Courses develop/enhance their skillset and verify knowledge through a final test that earns a Certificate of Completion when passed. Industry standards and best practices presented help installers/technicians excel in their careers. With convenient 24/7 access over the Internet, they can expand their knowledge, enhance their work performance, prepare for industry certification, and advance their career. If self-funding their learning, online training is affordable with no travel or time off work, and convenient; learning happens on their own schedule.

Professional installation companies benefit with trained individuals on their team, including administration staff, sales personnel and technicians in the field. Recognition is given with a Certificate of Completion. An informed individual can promote their company, products and services and build long-term customer relationships. The complete curriculum, including sales and customer service, allows focused learning for each employee. Company administrators can easily manage and track staff training. A team well-versed on the connected home and industry trends translates into increased sales and customer satisfaction. Online training delivers the same message to all employees, requires no travel, and quantity discounts provide affordable training.

Benefits to the Integrator

Integration companies have an easy and cost-effective solution to new-hire training and individual employee growth. After finishing an online course and passing the Final Test, new hires are field-ready and knowledgeable on terminology, technical principles, product types, installation processes, troubleshooting and more. The company team will be up-to-date on industry standards and best practices to which they should adhere and implement to enhance the company’s operations.

Current employees expand their knowledge while earning CEUs and RUs; helping them maintain certification with leading trade associations and maintain state security and electrical licenses. Companies can develop a trained and professional work force with excellent customer relationship skills.

By using online training, technicians and employees can learn and review without time away from the field or office, and with no decrease in billable hours. Companies save on their training investment with affordable online courses; CEA membership paired with bulk discounts reduces pricing by 35%.

With a knowledgeable office staff and sales personnel, the company sets themselves apart from the competition, gains credibility, earns the trust of new and existing customers and builds long-term client relationships. All of this contributes to the growth, profitability, and longevity of the company.

With individual student training records stored in the Learning Management System, management can track completion and performance. When a student doesn’t receive a passing score of 80% on the Final Test, there’s no cost to reset the test, and after three attempts the Bedrock team reviews the student’s tests and recommends topics in need of further study.

Train Your Team - Grow Sales - Enhance Customer Service - Increase Profits

More information here -
http://youtu.be/b09cIEe_csc